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Technical Marketing Lead

3Sharp
3 hours ago
Full-time
Remote
United States
$110,000 - $138,000 USD yearly

Company Description

What We Do

At 3Sharp, we leverage our technical marketing expertise to help our clients tell a better product story with demos and visuals that inform and excite their customers. We immerse ourselves in technology to identify the most compelling product story and then build, deploy, and support solutions that meet our clients' objectives. We use cutting-edge technology including our own proprietary software called Regale. Check out a few recent examples of our work!

  1. Powering Frontier Transformation with Copilot and agents | Microsoft 365 Blog - Note the two embedded 3Sharp simulations in this blog
  2. AI Readiness Advisor - Includes a linked 3Sharp video (“Play brief overview video”) as part of this 3Sharp simulation with notes
  3. Frontier Firm Aviation: Agentic AI for Optimized Airlines - This 3Sharp simulation can launch a patent-pending two-screen seller-optimized demo experience  

We love what we do, and our team of “Sharpies” is full of passionate, driven, creative, and fun industry experts! We are geeks at heart and love to craft elegant solutions using the latest technologies, including AI and cloud trends. We are also champions of work-life balance. 

What’s Important to Us

Sharpies are not only awesome at their jobs but exemplify our five core values. We hire for alignment with our values as well as aptitude to succeed in the role.

  • Teamwork - We grow and achieve more by working as a team and by treating everyone with kindness, respect, dignity, and inclusion.
  • Innovation - We create optimal solutions for our customers through innovation that combines the best of imagination, initiative, and technology.
  • Empowerment - We support team members and customers alike by agreeing upon desired outcomes and trusting one another in how we work toward those outcomes.
  • Transparency - We communicate in an honest and transparent manner that inspires trust with our employees and our customers.
  • Integrity - We believe that when we do the right thing for our customers and team members, it leads to better outcomes for all.

Job Description

You will use your technical background to interface with customers, gather requirements, and leverage 3Sharp proprietary tools, Microsoft 365 and Windows apps, and AI to build compelling demo scenarios and tell stories that help our customers sell their software and/or services. If you are not a graphic designer but have always had an eye for color, design, and presentation, this is a great opportunity to unleash your creative side and grow in that area.

What you’ll do:

  • Meet with customers to understand their needs, confirm success criteria for their demo projects, and own the iterative build and feedback process with the customer.
  • Communicate clearly and navigate ambiguity using strong consulting skills.
  • Build demos and visually compelling assets that help tell customer stories.
  • Write clear, consistent demo scripts and other documentation for customer consumption.
  • Quickly learn new technologies and build credibility as a trusted advisor.
  • Lead technical marketing consultants on the project team to meet customer objectives.
  • Partner with project managers, quality assurance, and cross-functional team members to ensure project success.
  • Troubleshoot problems independently while collaborating in a deadline-driven environment.
  • Contribute to multiple concurrent projects from beginning to end, with success measured by customer satisfaction.

Within the first three months, you will become confident producing 3Sharp deliverables and contributing to project teams.

Qualifications

  • 5+ years in a customer-facing consulting role within the IT industry.
  • Proven ability to deliver on time, on budget, and with high customer satisfaction.
  • Strong technical writing, requirements gathering, and communication skills.
  • Proficiency with Microsoft 365 and Windows feature sets.
  • Experience with Microsoft Copilot or other AI tools is preferred.
  • Experience building and presenting software product demos is preferred, with an emphasis on storytelling.
  • Ability to contribute both independently and as part of a team.
  • Ability to learn quickly, follow direction, and maintain a strong attention to detail.

Additional Information

Salary: This is a full-time, salaried exempt position with a salary range of $110,000 to $138,000, depending on experience.

Benefits: 3Sharp pays 90% of employee insurance premiums (medical, dental, vision) and offers a 401(k) match. New employees accrue 4 weeks of PTO in their first year and receive 9 paid holidays.

Remote Operations & Business Hours: 3Sharp is based in Bothell, WA, and operates primarily as a remote workplace. Occasional in-person meetings may be scheduled by management. We prefer applicants who live in Washington State but are open to exceptional candidates from nearby states. Our core business hours follow Pacific Time to support collaboration and consistency.

Relocation: Relocation assistance is not available for this role.

Sponsorship: Applicants are required to be currently authorized to work in the United States. 3Sharp is unable to offer sponsorship, either now or in the future, for this specific position. We comply with federal, state, and local laws governing non-discrimination in employment in every location in which the company has facilities.

Equal Employment Opportunity Commitment: 3Sharp is an equal opportunity employer. We consider all applicants and employees fairly and without discrimination based on age, ancestry, color, disability, gender identity or expression, marital status, medical condition as defined by applicable law, national origin, race, religion, sex (including pregnancy), sexual orientation, veteran status, or any other protected characteristic under applicable laws. For disability-related accommodations during the hiring process, contact [email protected]. This email is intended for accommodation requests only. Applications must be submitted through SmartRecruiters.