Marketing Intern

Welcome to Jackrabbit Technologies.

Jackrabbit Technologies is the leading provider of software and services that help youth activity centers -- gymnastics, dance, cheer, swim, music, childcare, and others -- grow and operate efficiently.  We are an entrepreneurial-minded, rapidly-growing SaaS company that has been recognized as one of the Best Places to Work in North Carolina and one of North Carolina’s Top Industry-Driven Technology Companies. Jackrabbit Technologies’ SaaS solution powers over 7000 clients in 35 countries around the world.

Our culture empowers YOU. 

We hire people passionate about what they do, provide them with the tools to succeed, and then get out of their way!  Living our vision, mission, and values, our people are what make Jackrabbit Technologies an awesome place to work. And that “awesome place” is virtual--all of our employees enjoy the privilege of working remotely. We always have and always will.   

Internship Details:

• Internship hours will be determined based on business needs and manager discretion, with the expectation of full-time availability during the summer months.
• Weekly schedules may vary depending on marketing initiatives and project timelines.
• The duration of internships are short-term by nature and are considered temporary.   

What you'll do:

As a Marketing Intern at Jackrabbit Technologies, you’ll support the marketing team in executing content marketing initiatives that help attract, engage, and nurture qualified leads. You’ll gain hands-on experience working across multiple inbound and outbound channels - including social media, email marketing, blogs, and community engagement - while learning how marketing strategies come together in a SaaS company.

By collaborating with marketers, content creators, designers, and cross-functional teams, you’ll contribute to meaningful projects that help expand Jackrabbit’s reach within the youth activities industries (dance, swim, gymnastics, cheer, childcare, and more).

Key Responsibilities Include:  

• Support marketing stakeholders and cross-functional teams by assisting with marketing automation campaigns, lead nurturing efforts, and triggered communications.
• Help maintain and optimize content calendars using a test-and-learn mindset.
• Assist with writing and editing marketing content for email campaigns, blogs, social media, webinars, trade shows, and downloadable resources.
• Support ongoing improvements to Jackrabbit’s blogs by applying SEO best practices and using analytics tools provided by Jackrabbit Technologies
• Monitor online communities, forums, and social platforms to identify trends, customer pain points, and engagement opportunities.
• Help analyze campaign performance metrics and share insights and recommendations with the marketing team.
• Research industry awards, PR opportunities, and marketing tools that support brand visibility and growth.
• Conduct research on marketing trends, tools, and best practices, and share findings with the team.
• Collaborate with cross-functional teams to support marketing initiatives and maintain clear communication across projects.

What You’ll Gain:

• Hands-on experience with marketing automation and CRM tools
• Exposure to B2B SaaS marketing strategy
• Experience analyzing campaign performance and using marketing data to inform decisions
• Mentorship and feedback from an experienced remote marketing team
• Experience working cross-functionally with marketing, sales, and customer-facing teams

What You Bring:

Role Requirements 

• Currently enrolled in, or recently obtained, certification or degree in the field of marketing, business administration, or related field.
• Strong written and verbal communication skills, with the ability to build relationships.
• Curiosity about digital marketing, content strategy, and inbound marketing.
• Familiarity with (or eagerness to learn) SEO fundamentals and content optimization.
• Exposure to or interest in digital marketing tools and platforms (experience with HubSpot, WordPress, or similar tools is a plus, but not required).
• Experience using social media platforms for personal, academic, or organizational purposes, with an interest in brand storytelling and audience engagement.
• Strong organizational skills and attention to detail.
• Ability to manage multiple tasks, meet deadlines, and work independently in a remote environment.
• A growth mindset with a willingness to learn, ask questions, and apply feedback.
• Must have reliable high speed internet 
• US Citizenship or ability to work in the US without Company sponsorship

Professional Skills & Growth Mindset

• Demonstrates curiosity and a willingness to learn in a fast-paced, remote SaaS environment
• Open to feedback and eager to apply guidance to improve skills and outcomes
• Able to collaborate effectively with teammates across different functions and disciplines
• Communicates clearly and professionally, adapting messaging for technical and non-technical audiences
• Approaches problems thoughtfully, asking questions and seeking context before proposing solutions
• Manages time and priorities responsibly while balancing learning with delivering quality work
• Takes ownership of assigned tasks and follows through on commitments with support from the team

Role Core Competencies

• Instills Trust - “Gains the confidence and trust of others through honesty, integrity, and authenticity.”
  • Follows through on commitments
  • Is seen as direct and truthful
  • Keeps confidences
  • Practices what they preach
  • Shows consistency between words and actions
• Nimble Learning - “Learns through experimentation when tackling new problems, using both successes and failures as learning opportunities.”
  • Learns quickly when facing new situations
  • Experiments to find new solutions
  • Takes on the challenge of unfamiliar tasks
  • Extracts lessons learned from failures and mistakes
• Ensures Accountability - “Holds self and others accountable to meet commitments.”
  • Follows through on commitments and makes sure others do the same.
  • Acts with a clear sense of ownership
  • Takes personal responsibility for decisions, actions, and failures
  • Establishes clear responsibilities and processes for monitoring work and measuring results
  • Designs feedback loops into work
• Action Oriented  - “Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.” 
  • Readily takes action on challenges, without unnecessary planning  
  • Identifies and seizes new opportunities 
  • Displays a can-do attitude in good and bad times  
  • Steps up to handle tough issues
• Demonstrates Self-Awareness - “Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.”
  • Reflects on activities and impact on others
  • Proactively seeks feedback without being defensive
  • Is open to criticism and talking about shortcomings
  • Admits mistakes and gains insight from experiences
  • Knows strengths, weaknesses, opportunities, and limits

What you will love about us.

• Our Culture! 
• We work remotely.  We always have - we always will!   
• Our Health and Wellness Benefits.  Medical, Dental, Vision, Flexible Spending, a Health Savings Account, and Dependent Care Accounts. 
• We help you with the unexpected.  Company-Paid Disability and Life Insurance. Opportunity to elect Critical Illness and Accident Insurance.  Plus confidential access to legal and life counseling and mental health support is available 24/7.   
• Your future looks bright at Jackrabbit.  401(k) with a generous company match, and access to financial planning. 
• We pay you to play, rest, recharge and balance your life.  Paid Time Off, Paid Parental, Paid Caregiver, and Sabbatical leaves. 
• You will grow your skills with us.  Annual allowance for professional development.
• We give back.  Paid Time to volunteer in your community.

Jackrabbit is committed to providing a workplace free from discrimination or harassment. We expect every member of the Jackrabbit team to do their part to cultivate and maintain an environment where everyone has the opportunity to feel included and is afforded the respect and dignity they deserve.

Decisions related to hiring, compensating, training, evaluating performance, or terminating are made fairly, and we provide equal employment opportunities to all qualified candidates and employees. We examine our unconscious biases and take responsibility for always striving to create an inclusive environment that makes every employee and candidate feel welcome.