Brand Manager

Overview

Brand Manager to grow audience and revenue for ChurchStaffing.com, ChristianJobs.com, and SermonSearch.com.

Salem Church Products (SCP), a division of Salem Media, operates eight eCommerce brands that deliver essential digital tools and content for pastors and church leaders across worship, sermons, children’s ministry, and staffing. As a key revenue-generating role, the Brand Manager will directly influence the growth of our staffing and sermon resource platforms through strategic merchandising, marketing, customer success, and partnership development.

You’ll play a central part in expanding paid subscriptions, increasing customer lifetime value, optimizing product and content performance, and identifying new monetization opportunities. Working within a collaborative, high-trust team, you’ll drive measurable financial results while also contributing to mission-focused solutions for the church community. This position is remote, with optional office access in Richmond, VA. 

Responsibilities

• Lead product placement, merchandising, and overall store presentation across all three online brands and marketing channels.
• Partner with marketing to execute and optimize campaigns that drive audience growth.
• Grow subscription acquisition, retention, and loyalty through effective lifecycle marketing strategies.
• Analyze performance data and develop short- and long-term roadmaps to expand revenue and audience reach.
• Identify and define innovation opportunities with web development, guiding projects from concept to launch.
• Monitor eCommerce and subscription trends and recommend improvements to enhance user experience and accelerate growth.
• Build and maintain strategic relationships with churches, ministries, recruiting partners, and key clients.
• Ensure consistently high customer service that adapts to evolving user need

Qualifications

• Demonstrated curiosity and a willingness to learn and adapt in a fast-paced environment.
• Strong enthusiasm for relationships and working in a collaborative team environment.
• Excellent communication skills for effective interaction both within and outside the organization.
• Analytical with the ability to translate data to actionable insights
• Desire to take on varied responsibilities and become an expert in the given role.
• Driven and self-motivated work ethic. A problem solver.
• Exceptional organizational skills with keen attention to detail.
• Knowledge of the faith-based environment (previous employment preferred)
• Ability to thrive in a virtual team environment
• Bachelor's degree or equivalent work experience
• eCommerce, marketplaces, or SaaS subscription experience, preferred
• People management skills, preferred

Benefits

Working at Salem:

We offer a competitive benefits package including health, dental, vision, and life insurance, health savings account (HSA) and flexible spending account options, 401k, generous paid time off for vacation and sick, 8 annual paid company holidays & 2 floating holidays, pet benefits, and an employee assistance program (EAP).

EEO Statement

Join our team and discover why we’ve been certified as a “Great Place To Work” and as a “Best and Brightest” equal opportunity employer.

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Compensation