Revenue Operations- Sales & Marketing
New Charter TechnologiesWe believe talent deserves a human touch. Your application will be read by an actual person who’s excited to discover the real you.
Summary
The Revenue Operations (RevOps) Analyst/Manager, Sales and Marketing is responsible for building and optimizing the systems, data, and processes that power New Charter's go-to-market engine. This role sits at the intersection of Sales and Marketing and is accountable for CRM health, reporting, pipeline analytics, and toolstack management to drive operational efficiency and revenue performance.
Primary Responsibilities
Responsible for the end-to-end design of the marketing and sales process flow that works best for New Charter’s hybrid sales model.
Own and administer appropriate sales and marketing tools, ensuring data integrity, workflow automation, and user adoption.
Build and maintain dashboards and reports that provide Sales and Marketing leadership with real-time pipeline visibility.
Partner with marketing to track campaign performance, lead flow, and marketing-attributed pipeline.
Partner with sales leadership to support territory planning, quota setting, and forecasting accuracy.
Identify and implement process improvements across the lead-to-close funnel.
Manage and optimize the go-to-market tech stack including CRM, marketing automation, sales engagement, and BI tools.
Develop and enforce data governance standards across Sales and Marketing systems.
Support onboarding of new sales and marketing hires on tools and processes.
Deliver monthly and quarterly RevOps performance reporting to leadership.
Estimated Compensation Range: $75,000 – $120,000 base
Preferred Skills & Experience
3–6 years of Revenue Operations, Sales Operations, or Marketing Operations experience.
Deep CRM expertise (HubSpot strongly preferred, Salesforce a plus).
Experience with marketing automation platforms (HubSpot, Marketo) and sales engagement tools.
Strong analytical skills — proficient in data analysis, reporting, and BI tools (Tableau, Power BI, or similar).
Strong understanding of AI tools to support sales and marketing strategies.
Understanding of the full go-to-market funnel from lead generation through closed/won.
Familiarity with IT services or MSP environments preferred.
Strong communication skills for cross-functional stakeholder management.
Preferred Attributes
Systems thinker who thrives on building structure and scalability.
Detail-oriented with strong data quality standards.
Cross-functional collaborator — bridges Sales and Marketing effectively.
Proactive problem-solver who identifies gaps before they become issues.
Comfortable working independently in a remote-first, evolving organization.
Who We are:
At New Charter, we’re building a caliber of business the IT industry hasn’t yet seen. We are serving small-to-medium sized businesses in 10+ industries across North America, and we deliver best-in-class technology solutions to propel our clients into the digital world.
At New Charter Technologies, we’re investing in our people – through growth and learning initiatives, employee benefits, company innovation, and more. We are constantly seeking a diverse candidate backgrounds and perspectives to amplify inclusive hiring practices for each job opening. Our partner companies have career paths for many different role types, whether you want to be deeply technical or whiteboarding with clients, and we are committed to developing fulfilling career paths for all contributors at New Charter Technologies. (Please note: Every application submitted through Workday is reviewed by a real person, not an AI. We value your time and take each submission seriously.)
Our teams are dedicated to pioneering breakthrough technologies, disruptive solutions, and transformative strategies. We’re the architects of change, fostering an environment where bold ideas take flight, and creativity knows no bounds. At New Charter Technologies, we’ve embraced the idea that every individual brings something special to the table. Our foundation is based on the belief that each team member plays a crucial role in our collective success.
Ready to be part of a dynamic and supportive community where your unique skills and personality shine? We’re on a mission to make a difference, and we want you to be part of the story. Let’s transform the world together and build a career that’s as unique as you are!
We are looking for driven and passionate people who are excited to work in an incredibly rewarding environment. So, if you are ready to learn, be inspired, solve problems, and grow professionally, apply today! Learn more here: Why New Charter.
New Charter Technologies is committed to creating an inclusive environment and is proud to be an equal opportunity employer. New Charter recruits, employs, trains, compensates, and promotes regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.