Platform Operations Manager -Technology & Marketing Assets
Unicon Systems
2 hours ago
Full-time
Remote
United States
Manager
Job Title: Platform Operations Manager – Event Technology & Marketing Assets
Location: Remote (USA)
Employment Type: W2 Only
We are seeking a Platform Operations Manager to manage our event technology ecosystem and support marketing operations. This role will ensure seamless event execution, platform reliability, and cross-functional collaboration.
Key Responsibilities
- Manage event technology platforms, including Splash and Email Editor.
- Build and maintain event templates, landing pages, registration forms, and branded assets.
- Monitor integrations between Splash, Marketo, CRM, and marketing platforms.
- Troubleshoot platform, registration, and synchronization issues; perform root cause analysis.
- Execute UAT/PAT testing, platform validations, and support event readiness.
- Collaborate with Field Marketing, Campaign Operations, Engineering, and Data teams to improve processes and platform performance.
Qualifications
- 3+ years of experience in Marketing Operations, Event Technology, or Marketing Automation.
- Hands-on experience with Splash, Marketo, CRM (Salesforce preferred), or similar MarTech tools.
- Strong troubleshooting, testing (UAT/PAT), documentation, and stakeholder management skills.
- Excellent communication and problem-solving abilities.
- Email Developer skills across Email 2.0 and New Email Designer.
- Splash expertise at an admin level with heavy troubleshooting.
- Data troubleshooting, global support, consent models (we can likely train the person on our setup for most of this bucket).
Employment Type: W2 Only
This is a remote position.