Marketing Representative, Pre Arrival

As a Marketing Representative Pre‑Arrival Calling Agent with Hilton Grand Vacations, you’ll be the friendly voice that sets the tone for an amazing stay! You’ll deliver outstanding guest service while proactively connecting with Owners and guests before they arrive to book qualified resort preview/timeshare tour appointments. In this role, you’ll blend outbound outreach with concierge-style vacation planning—recommending local tours and activities, promoting approved events, and creating a seamless, brand-forward pre‑arrival experience. Can you turn a quick call into genuine excitement for a guest’s upcoming trip? If you love building rapport and making every interaction feel personal, you’ll thrive here!

Why Team Members Love Working With Us

We offer $17.00 per hour, plus commission and bonuses governed by a compensation plan. Marketing Representatives Pre Arrival have targeted annual earnings of $100,000, with top performers earning more based on individual results.

To support your growth from the start, we offer a $2,500 incentive guarantee per month for up to 6 months, giving you the runway to build confidence, develop your skills, and grow into a high‑performing marketing professional.

We offer an excellent benefits package to our full-time Team Members that include:

• Medical, dental, and vision coverage from Day One
• Paid time off, vacation, sick time, and paid parental leave
• 401(k) with company match, life insurance, and company stock purchase program
• Tuition reimbursement for job-related degrees and certifications
• Team Member travel discounts and resort benefits