Marketing Operations Project Manager

Who are we?

Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers’ innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers’ migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $5.00 billion in fiscal 2024. For more information, visit www.amdocs.com 

At Amdocs, our mission is to empower our employees to 'Live Amazing, Do Amazing' every day. We believe in creating a workplace where you not only excel professionally but also thrive personally. Through our culture of making a real impact, fostering growth, embracing flexibility, and building connections, we enable them to live meaningful lives while making a difference in the world.

In one sentence

A Marketing Operations Project Manager role is responsible for driving operational excellence, standardizing processes for marketing campaigns, and providing end-to-end program management, analytics, and governance support for the Marketing team within Amdocs’ Experience & Digital Engineering Studio, In this role you will be expected to transform a high-level marketing vision into actionable tasks, focusing on process efficiency, resource allocation, and quality control.

What will your job look like?

• You will lead the planning, coordination, and execution of cross-functional marketing initiatives across digital experiences, campaigns, and go-to-market programs.
• You will translate marketing strategy into structured project plans, defining scope, timelines, dependencies, and success metrics.
• You will establish and evolve marketing operations frameworks, workflows, and governance to support scalability and consistency.
• You will track progress, risks, and dependencies, proactively resolving issues and ensuring initiatives and campaigns stay on track.
• You will drive clear communication across stakeholders through regular updates, dashboards, and executive-ready reporting.
• You will support resource planning and prioritization to balance speed, quality, and impact across multiple initiatives.
• You will assist with and support marketing thought leadership programs such as our flagship CX20 and EX20 studies.
• You will help operationalize thought leadership initiatives, ensuring studies and insights are translated into assets accessible by our sales and project teams.
• You will continuously identify opportunities to improve tools, processes, and ways of working within the marketing organization.

All you need is...

• Bachelor’s degree in Marketing, Business, Communications, or a related field.
• Up to 2 years of experience managing cross-functional projects in a marketing, digital, or technology-driven environment.
• Strong understanding of marketing workflows and campaign management models.
• Ability to bring structure to ambiguity and drive execution across diverse remote teams.
• Excellent communication and stakeholder management skills.

Why you will love this job:

• You will operate at the intersection of marketing, experience design, and digital engineering, influencing how innovative ideas become impactful, market-facing narratives.
• You will play a meaningful role in shaping and supporting industry-recognized studies and frameworks such as CX20 and EX20, gaining exposure to strategic thinking and industry-defining initiatives.
• You will have real ownership, visibility, and impact on high-profile initiatives that support global customers and markets.
• You will work in a collaborative and forward-thinking environment that values experimentation and continuous improvement.
• You will grow your career within a global organization that invests in learning, leadership, and long-term development.