Marketing Operations Manager

Marketing Operations Manager

Title: Marketing Operations Manager
 

Department: Marketing
 

Reports to: Senior Marketing Manager
 

Location: Fully Remote (Select US states)

Who We Are:

SureCost is the leading provider of pharmacy purchasing and inventory management solutions. Our SaaS platform helps pharmacies simplify purchasing and maximize profitability through smarter, data-driven decisions. Our platform connects purchasing, inventory and analytics into one seamless experience, empowering pharmacies to buy better, save more and operate with confidence. If you're looking for a role where you can make a meaningful impact in communities across the country, all while earning a competitive salary, you've come to the right place.

At SureCost, we think work/life balance should have, well, balance. With team members across the United States, we value the freedom of fully remote work, flex hours, and flexible PTO.

What You’ll Do:
 

We are seeking an experienced Marketing Operations Manager to own and optimize the systems, processes and data that power our marketing engine and serve as a strategic partner to Marketing and Revenue leadership, shaping scalable growth strategy through data, systems architecture and performance insights. This role is ideal for a highly organized, data-driven marketer who thrives at the intersection of strategy, technology and execution. You’ll be responsible for managing our marketing technology stack, with HubSpot at the center, ensuring operational excellence across campaigns, reporting, lead management and cross-functional alignment. This role reports directly to the Sr. Marketing Manager and works closely with Sales, Revenue Operations and Leadership. Your day to day will include:

• Own the strategic architecture and administration of Marketing Hub within HubSpot, including marketing automation, lead scoring, lifecycle stages workflows and integrations with Marketing Tools
• Design and evolve scalable marketing processes aligned to revenue strategy, improving efficiency, scalability and performance
• Manage campaign setup, QA, execution support and post-campaign reporting
• Act as primary operational liaison with marketing agency, ensuring seamless execution, data integrity and performance tracking
• Partner with agency to operationalize campaigns, align on goals, timelines and KPIs and ensure accurate measurement in HubSpot
• Coordinate with agency on HubSpot campaign builds, automation, tracking and reporting 
• Ensure clean, accurate and actionable marketing data across systems
• Support the BDR team by optimizing lead routing, lifecycle stages and handoff processes within HubSpot
• Partner with BDR Manager to ensure accurate tracking, reporting and performance visibility across inbound and outbound activities
• Maintain and improve workflows, automation and alerts that enable timely and effective BDR follow-up
• Ensure data quality and CRM hygiene to support BDR productivity and reliable reporting
• Collaborate with BDR team on campaign targeting, list management and segmentation
• Provide operational support for BDR enablement initiatives, including tools, dashboards and process documentation
• Build and maintain dashboards and reporting frameworks that inform strategic decision-making and optimize marketing investment against revenue goals
• Collaborate with Sales Leadership and Revenue Operations to align on lead management, handoffs and attribution
• Evaluate, implement and manage marketing tools and integrations as needed
• Serve as the go-to expert for marketing systems, data and operational best practices

What You’ll Need:

Required Experience:

• Minimum of 5 years of experience in a Marketing Operations or similar role
• Hands-on, advanced experience with HubSpot required
• Strong understanding of B2B demand generation, lead lifecycle management and marketing automation
• Proven ability to analyze data, identify insights and make recommendations
• Experience working closely with Sales and Revenue teams
• Exceptional attention to detail and process-oriented mindset
• Strong communication skills with the ability to explain technical concepts clearly
• Demonstrated ability to develop and execute marketing operations strategy aligned to company growth objectives

Strongly Preferred:

• Experience in B2B SaaS or technology-driven organizations
• Familiarity with CRM integrations, attribution models and revenue reporting
• Experience scaling marketing operations in a growing organization

Perks and Benefits:

We are proud to offer generous benefits including:

• Fully Remote work environment
• Flexible PTO (Highly suggested 3-week minimum)
• Flexible Hours to fit your work-life balance
• 100% medical insurance premiums covered for employees (with a PPO or HDHP/HSA plan to choose from and a monthly employer HSA contribution if you elect the HDHP/HSA plan!)
• 70% medical insurance premiums covered for dependents
• Low-cost vision and dental coverage for employees
• Automatic 3% employer contribution to 401k
• 12 weeks of fully paid parental leave
• All necessary technology and equipment provided for your home office, including laptop, monitors, keyboard, mouse, and accessories
• Professional development reimbursement to support continued learning

The estimated base salary range for this role is $100,000-105,000/year in addition to an annual target bonus of 5% based on individual and company performance. The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, business needs, geographic market, and often a combination of all of these factors. The actual base salary offered will be in accordance with state or local minimum wage requirements for the job location.

Please note: SureCost is currently hiring only in the following states: California, Colorado, Florida, Georgia, Illinois, Louisiana, Maryland, Nevada, New Hampshire, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Rhode Island, Tennessee, Texas, Utah, Virginia, Washington and Wisconsin. Candidates must reside in one of these states to be considered for this position.

Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
 

SureCost is an equal opportunity employer, dedicated to a policy of non-discrimination on the basis of race, color, religion, sex, national origin, ancestry, age, disability or any other characteristic protected by law. 

We are required by federal law to verify the identity and employment eligibility of all persons hired to work in the United States. We participate in E-Verify (Employment Verification). We will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with the information from each new employee's Form I-9 to confirm work authorization.

Please be advised that, if selected for this position, a background check will be conducted as a condition of employment upon acceptance of a contingent job offer. Any consideration of the background check will be an individualized assessment based on the Applicant of Employee’s specific record and the duties and requirements of the specific job.