Marketing Manager, Copywriter

ABOUT SINCH 

Sinch is pioneering the way the world communicates. More than 150,000 businesses — including Google, Uber, Paypal, Visa, Tinder, and many others — rely on Sinch’s Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email.

Whether you need to verify users or craft omnichannel campaigns, Sinch makes it easy. Our AI-infused Super Network, APIs, and applications ensure you can connect with your customers reliably and securely, at every step of their journey.

At Sinch we “Dream Big”, “Win Together”, “Keep it simple”, and “Make it Happen”. These values are our foundation!

DESCRIPTION

Sinch is seeking a marketing copywriter to join our North America account-based marketing team and support the Mailgun product line. In this role, you will be responsible for owning content projects across various marketing channels, not just executing assigned writing tasks. You will own and manage the creation of content for marketing initiatives by creating content that builds awareness, engages target audiences, and generates demand.

Working as part of the regional marketing team, you will collaborate closely with product marketing, product led growth (PLG) team, campaign managers, and designers to ensure our messaging is consistent, effective, and aligned with the Sinch and Mailgun brand voice. This is a role for a detail-oriented writer who is eager to learn and contribute to a fast-paced, global team.

As a marketing copywriter, you will:

• Develop and write high-performing copy across the entire customer journey.
• Partner with marketing managers and cross-functional teams to define a cohesive content strategy and translate objectives into deliverables for the Mailgun target audience.
• Proofread and edit content to maintain high standards of quality, clarity, and style guide alignment.
• Manage the content development lifecycle from initial brief through creative review and final approval.
• Analyze content performance and use data to make recommendations for optimizing messaging and strategy. 
• Develop and maintain a library of marketing content and assets. 
• Independently research industry trends to proactively pitch and develop new content ideas. 

REQUIREMENTS

• 5-7 years’ experience in B2B tech copywriting, content marketing, or a related role, ideally within B2B tech or SaaS.
• Experience strategically positioning products. 
• Must be a proactive, self-starter, able to work in a fast-paced environment while being a team player.
• A portfolio of writing samples showcasing your ability to write for different formats and audiences.
• Exceptional writing, editing, and proofreading skills with strong attention to detail.
• Ability to translate technical concepts into human-centered language.
• Solid understanding of content marketing principles and demand generation.
• Ideally understand the email market and competitive landscape. 
• Strong organizational and communication skills, with an ability to manage multiple projects.
• Bachelor’s degree in English, Journalism, Communications, Marketing, or a related field is preferred.

OUR HIRING PROCESS 

We are committed to ensuring a recruitment process that is fair, objective, consistent, and inclusive. Our approach includes structured, competency-based interviews designed to evaluate your skills, experience, and qualifications relevant to the role. At times, we may include a data-driven assessment to enhance our hiring success and identify candidates likely to excel. 

We believe in a two-way process and encourage you to ask questions throughout the journey.  If this role isn't what you're looking for, please explore the other opportunities listed on our career page: https://www.sinch.com/careers/. No matter who you are, we hope you find an exciting path forward - hopefully with us!

 Benefits

• STAY HEALTHY: We offer comprehensive market competitive medical, dental, and vision plans. A variety of supplemental plans are also provided to meet your individual needs including access to telehealth for all participants.  
• CARE FOR YOURSELF: Take advantage of our free virtual counselling resources through our global Employee Assistance Program. Your mental health is as important as your physical health. 
• SECURE YOUR FUTURE: Plan for your future with our Roth and Pre-tax 401(k) options including an employer match for all participants. 
• TAKE A BREAK: Enjoy a generous paid time off program. We value balance and understand that performance at work requires time to rest at home and/or rejuvenate on vacation. 
• PUT FAMILY FIRST: We know that families can be built in a variety of ways; therefore, we offer paid parental leave and family planning support. 
• WORK WHEREVER: Our flexible remote work offerings allow you to work wherever you are the most productive and successful. It is what you do, not where you work, that matters. 
• MAKE AN IMPACT: Support betterment in your community and beyond by taking paid time off to support a volunteer program of your choice.

 Salary:

The annual starting salary for this position is between $75,200.00-$94,000.00. Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications. This role will be accepting applications until 03/16/2026 at a minimum. Please note that the application timeline may be flexible to accommodate a comprehensive candidate evaluation.

This role is remote.  Candidates must currently reside in and be eligible for employment in one of our hub cities: San Antonio, Chicago, Denver, Atlanta or Seattle. Relocation and visa sponsorship are not available for this role.