Marketing Administrator

About Us

Moncel is one of the fastest growing companies in the online education space. With 7 international brands, and operations in Canada, Australia, and the United States, we are an exciting blend of the technology and learning sectors. Our company is made up of a rapidly growing team of talented professionals, focused on delivering the highest standard of online training to the food and hospitality sectors worldwide.

Over the last decade our start-up has grown from a small team of two in Brisbane, Australia to a global group determined to improve the way online education is performed.

In addition to our business goals in commercial training & education services, we are proud of our commitments to charitable activities. Moncel regularly engages with and donates to organizations that support the community in the area of public health, as well as helping feed tens of thousands of people each year.

About the Role

The Marketing Administrator joins our marketing team on a part-time, fixed-term contract and supports seven brands across Australia, Canada and the United States. Using Claude and our content processes, you turn pre-written content into social media posts, publish blogs, build email sequences, respond to reviews and online conversations, and compile recurring marketing reports. You keep our publishing schedule consistent and help us identify which tasks are ready for automation.

What You’ll Be Doing

• Create social media posts for seven brands using Claude, Claude Design and our social content process
• Schedule and publish posts on Facebook, Instagram and LinkedIn through HubSpot
• Publish pre-written blogs to brand websites and share them across social channels
• Build email sequences in Outreach from sales and marketing briefs, including steps, timing and personalization
• Join Reddit discussions about food safety and alcohol server training in line with brand guidelines
• Respond to customer reviews on Google and other platforms and escalate sensitive issues
• Compile weekly and monthly marketing reports and check every figure before sharing
• Update Jira tickets and flag blocked work
• Document each recurring task so it can be handed over or automated
• Support other marketing and administrative tasks as needed

What You Have

• Clear, accurate written English with strong attention to spelling, grammar, naming and tone
• Skill in using artificial intelligence writing tools to draft content, and the judgment to edit the output critically
• Working knowledge of Facebook, Instagram and LinkedIn for business
• Comfort with Google Sheets or Excel, including basic formulas and checking totals
• Ability to publish content in WordPress, HubSpot or a similar website platform
• Sound judgment when responding in public, including knowing when to escalate
• Strong organization skills to plan a four-hour day and leave clear handover notes
• Curiosity about artificial intelligence and comfort with a role that changes as tasks become automated

Your Qualifications

• Degree, diploma or recognized certificate in marketing, communications, digital marketing or a related field, or a recognized digital marketing certification with a portfolio of published work
• Practical marketing experience through an internship, placement, part-time role, school project or personal project with published output
• Portfolio of social posts, blogs or newsletters written and published for an audience
• Experience using artificial intelligence tools to produce written content
• Experience with HubSpot, Outreach or a similar marketing automation platform is an asset
• Experience responding to customers in reviews, social comments or online communities is an asset
• Legal eligibility to work in Canada and availability Monday to Friday, 9:00 to 1:00 Eastern Time

What we're offering:

• Remote work from anywhere in Canada
• A consistent part-time schedule of 20 hours per week, on weekday mornings
• A fixed-term contract until March 31, 2027, with possible extension
• Daily, hands-on experience with Claude, Claude Design and other artificial intelligence tools
• Training in HubSpot, Outreach and Jira
• Exposure to seven brands across three countries
• Close collaboration with experienced marketers and senior leaders in a small, supportive team
• Real published work to build your portfolio

Interview Process

• Initial Screening: A quick chat about you, your experience and why you want to join Moncel.
• Hiring Manager Interview: A conversation focused on role-specific criteria, including your relevant experience, approach to the work, and alignment with the expectations of the position.
• Skills Testing Interview: An in-depth conversation designed to evaluate both your technical capabilities and soft skills through detailed examples from your past experience.
• Background Check: Offers are subject to meeting employment requirements, including reference and background checks.

Please Note

At Moncel, we are proud to be an equal opportunity employer. We welcome and actively encourage applications from individuals of all backgrounds, experiences, and lifestyles. If you require accommodations at any stage of our virtual interview process, please don’t hesitate to contact our Human Resources team at hr@moncel.com. We are committed to providing an inclusive and accessible candidate experience.

All applicants must be legally authorized to work in Canada. Unfortunately, candidates who do not meet this requirement will not be considered for the position.

As part of our employment verification process, we may contact your current and/or previous employers to confirm your resignation, including your last working day.

AI in Recruitment

At Moncel, we thoughtfully integrate artificial intelligence (AI) into our recruitment process to improve efficiency and enhance the candidate experience. AI tools may be used to support administrative and repetitive tasks such as drafting preliminary job descriptions, generating initial interview questions, and occasionally identifying potential candidates. Importantly, AI is never used to make final hiring decisions. All key hiring decisions are made by our team, guided by standardized processes designed to minimize bias and uphold fairness throughout the recruitment journey.

We are committed to the responsible and transparent use of AI in alignment with industry best practices and evolving legal standards. Our recruitment practices are regularly reviewed and refined to ensure they continue to prioritize equity, integrity, and a positive experience for all applicants.