Manager, Marketing Operations

Description

MDVIP: Transforming Primary Care, One Patient at a Time

MDVIP is a national leader in personalized healthcare, empowering over 400,000 members to achieve their health and wellness goals through a network of more than 1,200+ primary care physicians. Our program emphasizes preventive medicine, offering comprehensive screenings, advanced diagnostics, and individualized wellness plans. Recognized as a Great Place to Work® since 2018, MDVIP is committed to excellence in patient care and employee satisfaction.

Role Summary

MDVIP is seeking a strategic and results-driven Manager, Marketing Operations to lead and scale the marketing operations function in Boca Raton, FL. In this role, you will drive operational excellence across the marketing department—streamlining workflows, building proactive demand planning capabilities, and leading end-to-end execution of key marketing initiatives. The ideal candidate thrives in a fast-paced environment, brings a passion for automation and continuous improvement, and has a proven ability to identify and deliver significant cost-saving and efficiency opportunities.

If you’re a proactive, innovative leader ready to transform how marketing operates and scales, we’d love to hear from you!

Key Responsibilities:

• Own and evolve the marketing operations engine, building streamlined workflows, smart automation, and turnkey delivery capabilities that scale with growing demand. 
• Lead the shift from reactive fulfillment to forward-looking supply management through AI-based inventory projections and proactive demand planning. 
• Reimagine the ordering experience for physicians and internal staff — continuously simplifying and improving the ecosystem so every stakeholder gets what they need, faster. 
• Drive high-impact initiatives from start to finish — owning project management, timelines, budgets, and outcomes for marketing programs. 
• Find and capture meaningful savings by identifying cost-saving opportunities across vendors, processes, and technology — turning operational efficiency into bottom-line impact.

Key Competencies:

• Strategic Thinking – Synthesizes data and external benchmarks to inform decisions; continuously envisions and pursues new capabilities and improvements.
• Proactive Approach – Anticipates operational needs and gets ahead of issues before they surface; drives improvements without waiting to be directed.
• Detail-Oriented – Manages workflows, budgets, and timelines with precision; catches issues early and ensures nothing falls through the cracks.
• Independent Ownership – Manages competing priorities and projects end-to-end with minimal oversight; exercises sound judgment without step-by-step direction.
• Decisiveness – Weighs tradeoffs quickly and commits to a course of action; makes timely calls to keep projects and initiatives moving forward.
• Collaboration & Influence – Builds productive cross-functional relationships; effectively aligns stakeholders and influences without direct authority.

Requirements

Qualifications:

Required Qualifications

• Bachelor’s degree in Business, Marketing, Operations, or related field.
• Minimum 7 years of marketing, business, or sales operations experience.
• Demonstrated experience scaling operations, designing automated workflows, or implementing AI-based planning tools.

Preferred Qualifications

• Experience with CRM platforms (e.g., Salesforce) required; marketing automation tools preferred.
• Six Sigma, PMP, or other project management certification preferred.

Computer Proficiency:

Proficient in Microsoft Office applications, with advanced skills in Outlook, Excel, Word and PowerPoint required. 

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Prolonged periods of sitting and using hands/fingers for working on a computer.
• Specific vision abilities include close vision and the ability to adjust focus from near to far.
• Must talk and/or hear for significant periods of each day.
• Must be able to lift and/or move up to 30 pounds periodically.
• Employee must be able to work autonomously from a home office when not traveling.

Why Join MDVIP?

• Be part of a mission-driven organization leading innovation in personalized healthcare.
• Drive transformation and growth in a dynamic, fast-paced environment.
• Competitive Compensation: Attractive base salary complemented by performance-based incentives.
• Comprehensive Benefits: Health, dental, vision insurance, and retirement plans.
• Professional Development: Access to ongoing training and leadership development programs.
• Positive Work Environment: Consistently recognized as a Great Place to Work®, fostering a culture of collaboration and excellence.

MDVIP is an Equal Opportunity Employer and is committed to fostering an inclusive and diverse workplace. We welcome applicants of all backgrounds and do not discriminate based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected status. We believe that diversity and inclusion drive innovation and strengthen our company culture.

If you require accommodation during the application or interview process, please let us know, and we will be happy to assist. 

Pay Transparency: Our compensation reflects the cost of labor across appropriate US geographic markets. Pay is based on several factors including but not limited to market location and may vary depending on job-related knowledge, skills, and education/training and a candidate's work experience. Hired applicants are offered annual incentive compensation programs, subject to applicable eligibility requirements. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. The company offers the following benefits for this position, subject to applicable eligibility requirements. Medical/prescription drug coverage, Dental coverage, Vision coverage, Flexible Spending Account, Health Savings Account, Dependent Care Flexible Spending Account, Basic and Supplemental Life Insurance & Accidental Death and Dismemberment, Disability Income Protection Plan, Employee Assistance Program, 401(k) retirement program, Vacation, Paid Holidays and Personal time, Paid Sick and Family and Medical Leave time as required by law.