Manager, Email & Marketing Automation

Manager, Email & Marketing Automation

Full-Time ∙ Exempt-Salaried ∙ Remote 

Are you ready to transform your career into a powerful catalyst for change? For almost 30  years, ZERO Prostate Cancer (ZERO) has been at the forefront of the battle against prostate cancer, providing essential support to patients and families touched by this disease. ZERO is the nation’s leading prostate cancer organization and the number one provider of prostate cancer resources, programs, and services. We are on a mission to improve and save lives from prostate cancer through advocacy, awareness, education, and support. 

Consistently recognized as one of the Best Nonprofits to Work for by the Nonprofit Times, we take pride in our unwavering commitment to our team and community. Our culture is founded on the principles of growth, inclusivity, and camaraderie, which we uphold with passion and purpose. Our vision is a world where prostate cancer detection is early, support is unwavering, and care is accessible to all. When you join ZERO, you become part of an extraordinary community with strong core values: Courage, Ambition, Inclusion, Empathy, and Integrity–  where each individual motivates and inspires one another, advancing your career while making a meaningful impact in the fight against prostate cancer. Seize this opportunity to be more than just an employee—become an essential part of a movement that truly matters!

Job Summary:

The Email & Marketing Automation Manager leads the day-to-day execution of the organization’s email marketing and marketing automation initiatives while supporting broader digital campaign implementation across web and fundraising platforms.

This role reports to the Senior Manager, Web Administrator, to implement campaigns, maintain platform quality, and ensure accurate, accessible, and high-performing digital communications. The position is execution-focused, with responsibility for managing email delivery and supporting digital implementation rather than owning overall digital strategy or platform architecture.

Key Duties & Responsibilities:

• Email Marketing & Automation (Primary)
  • Manage the organization’s day-to-day email marketing program, including campaign setup, scheduling, testing, QA, and deployment
  • Build and maintain email templates and reusable campaign components
  • Configure audience segmentation, lists, and targeting for email sends
  • Support marketing automation workflows, including basic nurture flows, triggered emails, and campaign sequencing
  • Monitor email performance and assist with reporting, QA, and optimization of deliverability and engagement
  • Ensure emails follow accessibility, branding, and technical best practices
• Digital Campaign & Website Support
  • Support day-to-day updates and maintenance of the organization’s website(s), including CMS content updates, page builds, and QA
  • Assist with digital campaign launches, landing page setup, and cross-channel implementation
  • Implement UX, accessibility, and content updates across digital properties in alignment with established standards
  • Support troubleshooting, routine enhancements, and platform quality assurance across web and campaign pages
  • Coordinate with vendors or internal partners on assigned digital and email initiatives
• Analytics, QA, and Operations
  • Support analytics validation, including basic reporting checks, link tracking QA, and campaign tagging verification
  • Document processes, templates, and workflows to improve consistency and scalability
  • Collaborate with cross-functional teams to execute email communications, digital campaigns, and support content updates
  • Conduct routine performance checks and operational improvements across email and digital channels

Qualifications: 

• 3 to 5 years of professional experience managing and executing email marketing campaigns, with demonstrated expertise in Luminate Online.
• Experience working with marketing automation tools or workflow-based email systems
• Experience managing website updates in a CMS environment (Drupal, WordPress, or similar)
• Working knowledge of HTML/CSS and basic troubleshooting concepts
• Strong attention to detail, QA discipline, and organizational skills
• Ability to manage multiple projects and deadlines in a collaborative environment

Physical Requirements:

• Constant use of a computer and other office productivity equipment, such as computer printer, calculator, and copier. 
• The position requires a professional, quiet working environment free from background noise and interruptions, conducive to providing high-quality phone support to participants, donors, and stakeholders.
• Prolonged periods of a stationary position at least 50% of the time.
• The ability to recognize details at close range for extended periods of time.
• The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.

One of many reasons to join the ZERO team is because we offer great benefits!

• Flexible (Unlimited) PTO, upon completion of probationary period
• 403(b) retirement plan matching
• Employer-paid benefits include: Medical, Dental, Vision, Short-Term Disability, & Long-Term Disability insurance
• FSA/HRA 
   

This role will report directly to the Senior Web Administrator and will work closely to support ZERO’s mission to improve and save lives from prostate cancer through advocacy, education, awareness, and support. 

This position is based remotely. Candidates may live in any area within the United States, but nationwide travel will be required approximately 15% of the time.  

ZERO Prostate Cancer is an equal opportunity employer and is committed to creating an inclusive work environment for all employees. We encourage BIPOC, Veterans, individuals with Disabilities, and those affected by prostate cancer to apply. Applicants must be authorized to work in the United States.