Lead, Marketing Operations (REMOTE)

When you join the team at Cordis, you become part of an inspiring mission to save lives, impacting millions of people and broadening access to life-saving cardiovascular and endovascular technology. As a global leader for over 60 years, we are dedicated to being the heart of innovation to transform cardiovascular care.

At Cordis, we're teammates, not just employees. We embrace an empowered and one-team culture where teammates are inspired to unleash their full potential. With diverse teams on a global scale, we believe the richness of our experiences and backgrounds enhances the careers of our teammates, the service to our customers, and ultimately, the lives of our patients.

If you love a challenge and are ready to have a direct, transformative and positive impact on the lives of millions, then Cordis is just the place for you.

We are the people behind the people who keep saving lives.

Job Summary:

The Lead, Marketing Operations for HCP Engagement is responsible for operationalizing and executing Cordis’ Healthcare Professional (HCP) Engagement strategy across the Americas. This role is responsible for the planning, development, implementation, and evaluation of Healthcare Professional (HCP) Engagement programs. This role maintains hands-on ownership of operational processes (e.g., contracting, payments, and program coordination) while operating with increased autonomy and responsibility in-market. This role requires collaboration with both internal stakeholders and external partners, ensuring all activities are compliant, efficient, and aligned with company processes and standards.

Responsibilities:

• Translate physician engagement strategy into actionable plans across the Americas, aligning programs with clinical, commercial, and innovation priorities
• Lead execution and continuous improvement of key components of the HCP engagement programs, ensuring all activities adhere to budget, timeline, scope, and regulatory requirements.
• Serve as the primary on-site lead for regional and local physician engagement events, ensuring seamless execution and acting as the key point of contact for stakeholders and HCPs
• Oversee onboarding and payment setup for new suppliers, ensuring alignment with company procurement policies
• Responsible for payment tracking and reporting, requesting proof of payments and monthly cross reference checks with HCP’s and business stakeholders across the business
• Manage operational processes related to HCP engagement, including contracts, purchase orders, and payment tracking in partnership with Compliance, Legal, and Finance
• Drive cross-functional alignment with Marketing, Medical Education, Clinical Affairs, and R&D to ensure cohesive and impactful engagement strategies
• Maintain and update HCP databases (including a Master Faculty Workbook and other tracking tools), documentation systems, and engagement records to ensure accuracy and accessibility with strategic deployment of faculty across programs
• Provide guidance and recommendations to senior leaders based on physician feedback, program performance, and in-market experience
• Track and report on key performance metrics for physician engagement, using data to inform recommendations and continuous improvement
• Execute various project management and administrative tasks that support cross-functional objectives and compliance initiatives.

Required Qualifications:

• 8+ years of experience in HCP engagement, marketing operations, or related roles within a regulated industry (medical device, pharma, biotech preferred)
• Bachelor’s degree in Business Administration, Marketing, Project Management, or related field.
• Combined education and experience will be considered.