Director, Marketing
MEDICAL TEAMS INTERNATIONAL
Full-time
Remote
United States
$125,000 - $130,000 USD yearly
Director
Job DetailsJob Location: Tigard OR or remote US location - Tigard, OR 00000Position Type: Full-TimeTravel Percentage: Up to 25%The Director, Marketing contributes to the calling of Medical Teams International by leading marketing and branding efforts, including strategy development, advertising, communications, public relations, direct response, digital/online initiatives, design, storytelling, videography, photography, copywriting, marketing research, events, and budgeting. This role will manage the Marketing team and external marketing vendors. The Director will lead efforts to inspire people to advocate for and donate to Medical Teams International's lifesaving healthcare work. The Director will handle all aspects of brand, marketing, and communications to ensure Medical Teams presents itself to private donors, institutional partners, and those served as unified, credible, and closely aligned with the organization’s Calling and values.
Medical Teams International Calling:
Daring to love like Jesus, we boldly break barriers to health and restore wholeness in a hurting world.
Medical Teams International holds strict child and vulnerable adult safeguarding principles and a zero-tolerance policy for misconduct related to sexual harassment, exploitation and abuse in the workplace and other places where the organization’s activities are rendered. Parallel to technical competence, recruitment & selection, hiring decisions will give due emphasis to assessing candidates’ eligibility, thorough background checks, police clearance, and professional reference check processes.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Help lead the development of a unified brand strategy and implementation to drive donor awareness, engagement, and participation at scale.
Lead the strategic marketing and branding initiatives in collaboration with the Chief Marketing & Mobilization Officer. These initiatives include the annual strategic brand plan, brand positioning, brand execution, brand impact assessment, online and offline marketing programs, and other areas that influence the Medical Teams brand.
Manage advertising efforts, which may include print, radio, TV, and online ads. These efforts include advertising strategy, creative ad development, media strategy, media purchasing and placement with an external vendor, and measuring advertising effectiveness.
Lead Media Relations efforts in line with the overall brand strategy. Manage and oversee proactive, opportunistic, and reactive Media Relations efforts, and manages outside external vendors.
Lead creative development efforts, including branding, visual design, storytelling, copywriting, videography, photography, and managing external vendors.
Oversee direct response efforts, including oversight of external vendors supporting direct response.
Lead digital and online efforts, including the website, online advertising, blogs, social media, and other digital efforts.
Manage fundraising support, such as the monthly donor program, special events, the annual report, collateral for the Philanthropy team, and more.
Develop and manage the annual marketing budget ($2.5 million+), including budget planning, monitoring, tracking, evaluating spending effectiveness, and delivery of timely reports and updates.
Ensure articulation of the desired organizational image and position – consistent communication internally and externally through editorial direction, design, production, and distribution.
Ensure brand integrity, authenticity, and ethical storytelling across all platforms.
Recruit, hire, train, evaluate, supervise, and lead staff, interns, and volunteers, maintaining a culture that attracts, retains, and motivates top-quality personnel.
Oversee key vendor relationships such as direct response support vendors, digital agencies, creative agencies, professional photographers, videographers, designers, etc.
Ensure smooth operation of the marketing department systems and procedures, including driving process improvements.
Represent and lead the marketing components of industry partnerships, including Integral and the Global Alliance.
Work with Global Program leadership to build Medical Teams’ brand equity within organizational facilities in the US and internationally.
Work closely with internal teams and departments, including Philanthropy and Global Programs to integrate storytelling and the supporter experience across the full donor journey.
Ensure programs and brand/marketing assets are aligned, accurately represented, and rooted in our front-line program work.
In partnership with the Philanthropy team, the Director, Marketing is responsible for donor acquisition, retention, and cultivation.
Ensure the Safeguarding of program participants and employees through promoting an environment of awareness and upholding the code of conduct provisions of Medical Teams Protection from Sexual Exploitation, Abuse & Harassment, Child & Vulnerable Adult protection, and harassment-free workplace policies. Incumbents will remain alert and responsive to any child and adult safeguarding risks, acquire relevant knowledge and skills which will enable you to promote strong safeguarding practices, understand the child and adult safeguarding policy and procedures, and conduct yourself in a manner consistent with the Safeguarding code of conduct and behavior expectations.
Other Duties:
Ensure the Safeguarding of program participants and employees through promoting an environment of awareness and upholding the code of conduct provisions of Medical Teams Protection from Sexual Exploitation, Abuse & Harassment, Child & Vulnerable Adult protection, and harassment-free workplace policies. Incumbents will remain alert and responsive to any child and adult safeguarding risks, acquire relevant knowledge and skills which will enable them to promote strong safeguarding practices, understand the child and adult safeguarding policy and procedures, and conduct themselves in a manner consistent with the Safeguarding code of conduct and behavior expectations.
Ensure accountability is integrated into all aspects of work, including: project design and implementation; staff recruitment, onboarding, training, and performance management; partnership agreements; and reporting.
Utilize volunteers when appropriate.
Other duties as assigned.
QualificationsEDUCATION, LICENSES & CERTIFICATIONS
Required:
Bachelor's degree in Marketing or a related field or professional experience in a relevant field may be substituted on a year-for-year basis.
Preferred:
Master’s degree in business (MBA)
EXPERIENCE
Required:
Minimum 10 years’ marketing experience with progressively increasing responsibility
Minimum 5 years’ experience managing direct reports
Experience executing multi-channel marketing campaigns
Leadership experience, with demonstrated skills in building high-performance teams
Non-profit fundraising experience
Preferred:
2 years’ experience in a director level marketing role
Experience working in the humanitarian aid sector
KNOWLEDGE, SKILLS & ABILITIES
Knowledge:
Broad foundation of marketing and branding knowledge and skills
Skills:
Strong leadership skills
Setting and achieving goals
Building and maintaining a high-functioning, high-performing work team
Mentoring, coaching, and developing team members
Commitment to positive relationships with staff, volunteers, vendors, program partners, and donors
Consistently communicate professionally and effectively with all constituents
Intermediate skills in: Microsoft Word, Excel, Outlook, PowerPoint, and CRM; and Teams
Basic skills in: Microsoft Excel, Publisher, and SharePoint; and Finance/ Budgeting management software
Strong initiative, self-starter, proactive decision-making
Strong cross-group collaboration skills that ensure internal alignment
Building positive relationships with staff, volunteers, vendors, program partners, and donors
Communicates professionally and effectively with all constituents verbally and in writing
Attention to detail and commitment to excellence
Aptitude for organizing tasks, managing time, and prioritizing projects
Abilities:
Commitment to Medical Teams International Calling Statement and Core Values
Demonstrated ability to develop external partnerships
Ability to work a flexible schedule and weekends as needed
Ability and willingness to travel to departmental and organizational meetings as needed
Ability to work collaboratively with others
Able to thrive in a fast-paced, high-growth environment
Ability to handle multiple projects simultaneously; flexible
Ability to operate well in a fast-paced work environment
Ability to create dynamic, high-performing teams
Strong initiative, self-starter, proactive decision-making
High levels of integrity, discretion, judgment, initiative, and motivation
Ability to work collaboratively with others
PHYSICAL REQUIREMENTS & WORKING CONDITIONS
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Frequent use of computers, databases and digital platforms, and other office productivity machinery, such as a copy machine and computer printer.
Frequently uses hands, fingers, and arms to reach, handle, touch or feel equipment, medical instruments, materials, computers.
Frequent communication and exchange of information among colleagues and persons of concern requires the ability to speak, hear, convey, and express oneself.
Frequent close vision and the ability to adjust focus.
Occasionally ascends/descends stairs, steps, or ladder
Occasionally move about inside an office to access file cabinets, office machinery, meet with colleagues, etc.
The employee must occasionally lift and/or move up to 10 pounds.
Seldom to occasionally positions oneself to stoop, kneel, crouch, or crawl.
If in travel status, occasional to frequent traversing over rough or steep terrain in either a motor vehicle or on foot.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderately quiet.
The employee may be required to travel to remote areas of the world where there are potential health hazards and risks, limited hygiene facilities, extreme weather, and very basic living conditions.
BENEFITS
The following information outlines typical benefits available for U.S. based fixed-term employees, working 30 hours or more per week. Actual benefits may be prorated for other than full-time work.
Excellent Medical, Dental, and Vision Insurance
Flexible work schedule options
Life insurance & AD&D
Generous vacation time, sick leave, and up to 12 paid holidays per year
401k retirement plan
Employee Assistance Plan
For a full description of our benefits, you can learn more here.
Salary Range: Please note that the typical hiring range is $125,000 - $130,000 annually. Job offers within the range are based on relevant job qualifications and pay equity.
Medical Teams International Calling:
Daring to love like Jesus, we boldly break barriers to health and restore wholeness in a hurting world.
Medical Teams International holds strict child and vulnerable adult safeguarding principles and a zero-tolerance policy for misconduct related to sexual harassment, exploitation and abuse in the workplace and other places where the organization’s activities are rendered. Parallel to technical competence, recruitment & selection, hiring decisions will give due emphasis to assessing candidates’ eligibility, thorough background checks, police clearance, and professional reference check processes.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Help lead the development of a unified brand strategy and implementation to drive donor awareness, engagement, and participation at scale.
Lead the strategic marketing and branding initiatives in collaboration with the Chief Marketing & Mobilization Officer. These initiatives include the annual strategic brand plan, brand positioning, brand execution, brand impact assessment, online and offline marketing programs, and other areas that influence the Medical Teams brand.
Manage advertising efforts, which may include print, radio, TV, and online ads. These efforts include advertising strategy, creative ad development, media strategy, media purchasing and placement with an external vendor, and measuring advertising effectiveness.
Lead Media Relations efforts in line with the overall brand strategy. Manage and oversee proactive, opportunistic, and reactive Media Relations efforts, and manages outside external vendors.
Lead creative development efforts, including branding, visual design, storytelling, copywriting, videography, photography, and managing external vendors.
Oversee direct response efforts, including oversight of external vendors supporting direct response.
Lead digital and online efforts, including the website, online advertising, blogs, social media, and other digital efforts.
Manage fundraising support, such as the monthly donor program, special events, the annual report, collateral for the Philanthropy team, and more.
Develop and manage the annual marketing budget ($2.5 million+), including budget planning, monitoring, tracking, evaluating spending effectiveness, and delivery of timely reports and updates.
Ensure articulation of the desired organizational image and position – consistent communication internally and externally through editorial direction, design, production, and distribution.
Ensure brand integrity, authenticity, and ethical storytelling across all platforms.
Recruit, hire, train, evaluate, supervise, and lead staff, interns, and volunteers, maintaining a culture that attracts, retains, and motivates top-quality personnel.
Oversee key vendor relationships such as direct response support vendors, digital agencies, creative agencies, professional photographers, videographers, designers, etc.
Ensure smooth operation of the marketing department systems and procedures, including driving process improvements.
Represent and lead the marketing components of industry partnerships, including Integral and the Global Alliance.
Work with Global Program leadership to build Medical Teams’ brand equity within organizational facilities in the US and internationally.
Work closely with internal teams and departments, including Philanthropy and Global Programs to integrate storytelling and the supporter experience across the full donor journey.
Ensure programs and brand/marketing assets are aligned, accurately represented, and rooted in our front-line program work.
In partnership with the Philanthropy team, the Director, Marketing is responsible for donor acquisition, retention, and cultivation.
Ensure the Safeguarding of program participants and employees through promoting an environment of awareness and upholding the code of conduct provisions of Medical Teams Protection from Sexual Exploitation, Abuse & Harassment, Child & Vulnerable Adult protection, and harassment-free workplace policies. Incumbents will remain alert and responsive to any child and adult safeguarding risks, acquire relevant knowledge and skills which will enable you to promote strong safeguarding practices, understand the child and adult safeguarding policy and procedures, and conduct yourself in a manner consistent with the Safeguarding code of conduct and behavior expectations.
Other Duties:
Ensure the Safeguarding of program participants and employees through promoting an environment of awareness and upholding the code of conduct provisions of Medical Teams Protection from Sexual Exploitation, Abuse & Harassment, Child & Vulnerable Adult protection, and harassment-free workplace policies. Incumbents will remain alert and responsive to any child and adult safeguarding risks, acquire relevant knowledge and skills which will enable them to promote strong safeguarding practices, understand the child and adult safeguarding policy and procedures, and conduct themselves in a manner consistent with the Safeguarding code of conduct and behavior expectations.
Ensure accountability is integrated into all aspects of work, including: project design and implementation; staff recruitment, onboarding, training, and performance management; partnership agreements; and reporting.
Utilize volunteers when appropriate.
Other duties as assigned.
QualificationsEDUCATION, LICENSES & CERTIFICATIONS
Required:
Bachelor's degree in Marketing or a related field or professional experience in a relevant field may be substituted on a year-for-year basis.
Preferred:
Master’s degree in business (MBA)
EXPERIENCE
Required:
Minimum 10 years’ marketing experience with progressively increasing responsibility
Minimum 5 years’ experience managing direct reports
Experience executing multi-channel marketing campaigns
Leadership experience, with demonstrated skills in building high-performance teams
Non-profit fundraising experience
Preferred:
2 years’ experience in a director level marketing role
Experience working in the humanitarian aid sector
KNOWLEDGE, SKILLS & ABILITIES
Knowledge:
Broad foundation of marketing and branding knowledge and skills
Skills:
Strong leadership skills
Setting and achieving goals
Building and maintaining a high-functioning, high-performing work team
Mentoring, coaching, and developing team members
Commitment to positive relationships with staff, volunteers, vendors, program partners, and donors
Consistently communicate professionally and effectively with all constituents
Intermediate skills in: Microsoft Word, Excel, Outlook, PowerPoint, and CRM; and Teams
Basic skills in: Microsoft Excel, Publisher, and SharePoint; and Finance/ Budgeting management software
Strong initiative, self-starter, proactive decision-making
Strong cross-group collaboration skills that ensure internal alignment
Building positive relationships with staff, volunteers, vendors, program partners, and donors
Communicates professionally and effectively with all constituents verbally and in writing
Attention to detail and commitment to excellence
Aptitude for organizing tasks, managing time, and prioritizing projects
Abilities:
Commitment to Medical Teams International Calling Statement and Core Values
Demonstrated ability to develop external partnerships
Ability to work a flexible schedule and weekends as needed
Ability and willingness to travel to departmental and organizational meetings as needed
Ability to work collaboratively with others
Able to thrive in a fast-paced, high-growth environment
Ability to handle multiple projects simultaneously; flexible
Ability to operate well in a fast-paced work environment
Ability to create dynamic, high-performing teams
Strong initiative, self-starter, proactive decision-making
High levels of integrity, discretion, judgment, initiative, and motivation
Ability to work collaboratively with others
PHYSICAL REQUIREMENTS & WORKING CONDITIONS
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Frequent use of computers, databases and digital platforms, and other office productivity machinery, such as a copy machine and computer printer.
Frequently uses hands, fingers, and arms to reach, handle, touch or feel equipment, medical instruments, materials, computers.
Frequent communication and exchange of information among colleagues and persons of concern requires the ability to speak, hear, convey, and express oneself.
Frequent close vision and the ability to adjust focus.
Occasionally ascends/descends stairs, steps, or ladder
Occasionally move about inside an office to access file cabinets, office machinery, meet with colleagues, etc.
The employee must occasionally lift and/or move up to 10 pounds.
Seldom to occasionally positions oneself to stoop, kneel, crouch, or crawl.
If in travel status, occasional to frequent traversing over rough or steep terrain in either a motor vehicle or on foot.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderately quiet.
The employee may be required to travel to remote areas of the world where there are potential health hazards and risks, limited hygiene facilities, extreme weather, and very basic living conditions.
BENEFITS
The following information outlines typical benefits available for U.S. based fixed-term employees, working 30 hours or more per week. Actual benefits may be prorated for other than full-time work.
Excellent Medical, Dental, and Vision Insurance
Flexible work schedule options
Life insurance & AD&D
Generous vacation time, sick leave, and up to 12 paid holidays per year
401k retirement plan
Employee Assistance Plan
For a full description of our benefits, you can learn more here.
Salary Range: Please note that the typical hiring range is $125,000 - $130,000 annually. Job offers within the range are based on relevant job qualifications and pay equity.