Company Name
ARS-Rescue Rooter
Overview
The Director of Analytics, Marketing & FP&A owns ARS’s marketing performance intelligence, turning data into insights, actions, and forecasts that drive revenue, profitability, and operational performance across Marketing, Inside Sales, Field Operations, and Finance.
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This role leads the evolution of analytics in line with the Marketing Analytics Roadmap—advancing from reporting to predictive, decision-driving capabilities that improve funnel efficiency and maximize marketing ROI. The Director partners closely with Marketing, BI, Operations, Finance, and IT to deliver full-funnel insights and support C-suite decision-making.
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This is a high-impact leadership role for a builder who thrives in fast-paced environments, identifies opportunities others miss, and translates data into clear, actionable outcomes with urgency and accountability.
Responsibilities
The Director is accountable for delivering four enterprise-critical outcomes:​
Full-Funnel Performance ClarityBuild and own the Marketing Scorecard structure, reporting cadence, and insights — shifting the organization from “lead counting” to diagnostic funnel analytics tied to revenue, profit, and operational conversion.​
Predictive, Forecasting, and Modeling CapabilitiesExpand analytics maturity from reactive reporting to forecasting, predictive modeling, attribution evolution, and budget optimization.​
Enterprise Decision SupportServe as the strategic analytics partner to the CMO, VP BI, CFO/FP&A, and field leadership — identifying opportunities, diagnosing issues, and proposing clear actions that improve marketing efficiency, call center performance, field conversions, and total profit dollars. This leader ensures the organization operates from a shared understanding of performance, driving alignment and consistent execution across Marketing, Sales, Field, and Finance.​
Technology & AI AlignmentLeverage enterprise technology and AI to support the business and gain new insights.
This role requires significant influence without direct authority. The Director will:​
- Partner with FP&A to align financial forecasts, marketing budgets, and ROI expectations.
- Partner with the CTO and Technology organization to advance data systems, AI tooling, telephony integration, tagging accuracy, and analytics automation across the enterprise.
- Support Ops and Inside Sales by diagnosing call, booking, and close-rate drivers across markets.
- Collaborate with Marketing channel owners to optimize investment decisions, attribution methods, media mix strategies, and campaign performance — ensuring data-driven decisions across all channels.
- Collaborate with BI, IT, Telephony, and PMO to improve data infrastructure, tagging quality, dashboards, automation, and technology-enabled performance capabilities.
- Present insights to the CMO, President of Field Operations, CFO, and CEO with clarity and action orientation.​
The Director succeeds by:​
- Delivering a unified, enterprise-level Marketing Scorecard with trended funnel diagnostics, opportunity identification, and actionable insights.
- Improving efficiency and return on ARS’s marketing investment through media optimization, attribution evolution, and forecasting accuracy.
- Providing the CMO, President of Field Operations, CFO, CTO, and VP BI with clear, timely, decision-ready analysis that drives volume, revenue, profit, and conversion improvements across the funnel.
- Leading high-priority analytical initiatives that elevate enterprise capability — predictive modeling, cohort analysis, scenario planning, budget optimization, testing frameworks, and customer insights.
- Demonstrating strategic leadership, decisive problem-solving, and the ability to see around corners.​
Qualifications
- Bachelor’s degree required (Finance, Economics, Analytics, Marketing, or similar); Master’s preferred.
- 7–10+ years in marketing analytics, performance insights, forecasting, or strategy.
- Demonstrated ability to support C-suite stakeholders with clarity and confidence.
- Hands-on experience with predictive modeling, digital analytics, media measurement, and funnel optimization.
- Experience leading analytics in a multi-location, consumer-facing, or home services environment is a plus.​