Job Description Summary

The Director of Digital and Marketing Operations, Contrast Media Portfolio is responsible for building and leading the operational backbone that enables scalable, data‑driven, and high‑performing marketing across the portfolio. This leader owns the marketing operations ecosystem, including marketing technology platforms, data and analytics capabilities, and the integration of AI‑enabled solutions, to support end‑to‑end campaign planning, execution, and performance measurement. The role partners closely with product marketing, marcom, sales, and finance to establish clear KPIs, track ROI, and connect marketing activities to commercial outcomes, especially as part of GE HealthCare’s operating system called Heartbeat.
This leader also partners with the brand team (i.e. product marketing) to define and execute digital marketing strategies that improve customer engagement, enable marketing automation, and drive measurable performance across the Contrast Media portfolio. As a senior digital and marketing operations leader, this role establishes consistent ways of working, drives operational excellence, and ensures a cohesive, technology enabled customer experience—enabling teams to focus on growth and innovation.
GE HealthCare is a trusted partner and leading global healthcare solutions provider, innovating medical technology, pharmaceutical diagnostics, and integrated, cloud-first AI-enabled solutions, services and data analytics. We strive to create a healthier world by thinking big and unlocking opportunities for us, our customers, and their patients. We are driven by our purpose to create a world where healthcare has no limits. And we're committed to fostering an inclusive culture of respect, transparency, and integrity.

Job Description

Roles and Responsibilities

• Marketing Operations and Data Analytics: Serve as a key leader in building, reinforcing, and sustaining marketing operations for the Contrast Media portfolio. Partner with marketing and cross‑functional leaders to translate strategy into standard work, clear priorities, disciplined execution, and metrics.  Establish marketing KPIs to connect marketing activities to business outcomes and empower the team to continuously improve on marketing programs and campaigns.  Across the portfolio, use AI and data analytics to monitor and analyze digital marketing metrics, including traffic, engagement, conversion rates, and customer journey insights. Provide regular reports on campaign performance and recommend strategies for improvement.  Serve as a key owner of the marketing metrics and bowler for GE HealthCare’s Heartbeat reviews.
• Digital Tech Stack Optimization: Across the portfolio, manage and optimize the digital marketing tech stack, including CRM, marketing automation platforms, data analytics tools, and AI solutions. Ensure seamless integration between systems to enable effective data-driven marketing. GE HealthCare operates within the Adobe Experience Cloud (AEM, Adobe Analytics, Workfront, Marketo) and utilizes Salesforce.com, Showpad, and many others.
• Digital Ecosystem Management and Engagement: Across the portfolio, oversee Contrast Media Portfolio digital ecosystem, ensuring a cohesive online presence across all digital touchpoints, including websites, social media platforms, mobile apps, and digital advertising channels. Also, ensure team utilization of the tools across the marketing organization.
• Marketing Automation: Across the portfolio, implement AI technologies to enhance marketing automation, including customer segmentation, predictive analytics, and personalized content delivery. Integrate AI-driven tools to streamline workflows and improve campaign efficiency. Drive our efforts using Marketo and Salesforce.com.
• Inform Digital Marketing Strategy: Across the portfolio, assist in developing and executing comprehensive digital marketing strategies, including SEO, SEM, social media, content marketing, and email campaigns. Use data insights to drive personalized customer engagement and improve ROI across the customer journey. Also, utilize a Customer Data Platform (“CDP”) to maximize digital marketing effectiveness.
• Cross-Functional Collaboration: Across the portfolio, collaborate with marketing, sales, product development, IT, and other teams to align digital marketing initiatives with broader business objectives. Collaborate with sales to ensure demand programs support field priorities and account strategies. Support the integration of digital and AI technologies across various departments.
• Content Development and Digital Engagement: Across the portfolio, work with brand managers to develop engaging digital content, ensuring that it is optimized for various platforms and audiences. Leverage AI tools to automate content personalization and delivery.
• Data Privacy and Compliance: Ensure that all digital marketing activities comply with data privacy regulations and industry standards. Implement best practices for data security and customer privacy within the digital ecosystem.
• Vendor and Technology Partner Management: Manage relationships with external vendors, technology partners, and digital agencies to ensure the successful execution of digital marketing campaigns and technology integration. 
• People Leadership: Manage and develop direct report(s), setting clear expectations and fostering accountability, consistency, and continuous improvement.

• Key Capabilities

• Experience in developing and executing integrated digital campaigns that drive engagement, lead generation, revenue, and customer retention.
• Familiarity with AI-driven tools for personalization, campaign optimization, and real-time data analysis.
• Proficiency in managing a digital marketing tech stack, including CRM systems (e.g., Salesforce, HubSpot), marketing automation platforms (e.g., Marketo, Eloqua), and analytics tools (Adobe Analytics, Power BI, Salesforce reporting, Tableau).
• Experience in integrating digital tools and platforms to create a compliant and seamless digital ecosystem that supports marketing and customer engagement goals.
• Strong analytical skills to monitor, measure, and report on digital marketing performance. Ability to use data insights to optimize campaigns and improve customer experiences.
• Proven ability to manage multiple digital marketing projects simultaneously, ensuring on-time and on-budget delivery. 
• Approximately 10-20% travel for periodic team, business, or customer engagements.

• Qualifications

• Bachelor’s degree in Marketing, Business, Data Analytics, or a related field; Master’s degree preferred.
• 8+ years of experience in digital marketing, marketing automation, or digital technology management, with some background in the pharmaceutical or healthcare industry preferred.
• Proven track record of using AI and data-driven approaches to enhance digital marketing strategies and campaigns.
• Strong technical skills, with experience in digital marketing platforms, analytics tools, and AI solutions.
• Excellent organizational, communication, and project management skills. 

We will not sponsor individuals for employment visas, now or in the future, for this job opening. For U.S. based positions only, the pay range for this position is $122,400.00-$183,600.00 Annual. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location. In addition, this position may also be eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). GE HealthCare offers a competitive benefits package, including not but limited to medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement.

Additional Information

While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.

Application Deadline: March 09, 2026